Terms and Conditions

Membership is restricted to individuals aged 18 or above whose place of residence permits online gaming under local statutes.

Each person is permitted exactly one account. Duplicate registrations discovered during verification will be closed and any related balances frozen pending review.

You agree to provide truthful information at sign-up and to update your details promptly should your address, payment method, or contact information change.

Funds may be deposited via approved methods including major debit cards, e-wallets, bank transfers, and selected cryptocurrencies. Minimum and maximum thresholds appear on the cashier page.

Withdrawals are processed to the same instrument used for the original deposit whenever possible, in line with anti-money-laundering rules issued by the Curaçao Gaming Authority.

Pending withdrawals undergo manual review within 24 to 72 hours. Larger amounts may require additional source-of-funds documentation before release.

Every promotion is governed by specific wagering multipliers, eligible game categories, expiry dates, and maximum win caps disclosed at the moment of opt-in.

Attempts to exploit bonus structures — including coordinated multi-account play, low-risk hedging, or pattern betting designed solely to clear wagering — will lead to forfeit of bonus winnings.

Freshbet Casino reserves the right to amend, suspend, or terminate any promotional campaign at its sole discretion, with reasonable notice posted on the website.

All outcomes are generated by certified Random Number Generators supplied by independent studios and audited by accredited testing laboratories.

Should a malfunction interrupt a game round, the round will be voided and stakes returned to the player balance. Disputed outcomes are resolved using server-side logs, which take precedence over any client display.

Complaints should first be addressed to our customer support team. Unresolved matters can be escalated to the Curaçao Gaming Authority under licence OGL/2024/1800/1049.

These terms are governed by the laws of Curaçao, without prejudice to consumer protection rights granted by the player's country of residence.